bdtil's Privacy Policy

Information Collection

We collect various types of information when you create an account and use services on the bdtil platform. This collection is carried out through two main methods: information provided directly by you, and information collected automatically through technical means.

1.1 Directly Provided Information

You provide the following information during registration, login, or other activities:

• Full name and date of birth (for age verification)
• Valid email address and contact details
• Bangladeshi mobile number (for account verification and payment)
• Identity verification documents (National ID card or passport)
• Financial transaction information (bKash, Nagad, Rocket or bank account details)
• Any additional information voluntarily provided

1.2 Automatically Collected Information

When you use our platform, the following technical information may be collected automatically:

• IP address and device identifier information
• Browser type, operating system, and device model
• Platform access time, session duration, and list of pages visited
• Referrer URL and click-path data
• Geographic location (based on Bangladesh Standard Time / UTC+6)

Purpose of Information Use

bdtil uses collected information only for specific, lawful, and necessary purposes. We never use your information for unnecessary or unauthorized activities.

2.1 Primary Use

• Account creation, management, and security verification
• Processing deposits and withdrawals — minimum deposit ৳500, minimum withdrawal ৳1,000
• Providing benefits under bonuses, promotions, and VIP programs
• Managing 24/7 customer support in Bengali
• Fraud prevention and account protection

2.2 Platform Development and Communication

• Analyzing user experience and improving services
• Sending information about new bonus offers, tournaments, and promotions (subject to your consent)
• Sending technical issue notifications and updates
• Fulfilling legal obligations and cooperating with regulatory authorities
• Ensuring user protection under responsible gaming policy

2.3 Marketing Communication

If you have consented to receive marketing messages, we may send you relevant offers based on your preferences. You can withdraw this consent at any time — contact us or use the "Unsubscribe" option in the message.

Information Storage and Security

The security of your information is our top priority. bdtil follows industry-standard security measures as a safe and reliable platform.

3.1 Technical Security Measures

• 256-bit SSL/TLS encryption used for all data transmission
• Encrypted database storage for sensitive information
• Firewalls and security protocols to prevent unauthorized access
• Regular security audits and vulnerability testing
• Two-Factor Authentication option

3.2 Data Retention Period

We retain your information only for as long as necessary to provide services or meet legal obligations. After an account is closed, information is deleted except where required by law. Financial transaction records are retained for a specific period as required by applicable law.

Sharing Information with Third Parties

bdtil does not sell your personal information. However, in certain specific circumstances, limited information may be shared with trusted third parties.

4.1 Authorized Third Parties

• Payment processors: bKash, Nagad, Rocket, and banking partners
• Identity verification service providers (to ensure KYC compliance)
• Game software providers: Pragmatic Play, PG Soft, JILI, Spribe, Ezugi, Evolution Gaming, and others
• Technical infrastructure and cloud service providers
• Fraud detection and risk management services

4.2 Legal Disclosure

We may disclose information under legal obligation in the following circumstances:

• In compliance with a lawful order from a competent court or regulatory authority
• In compliance with anti-money laundering laws
• To assist law enforcement agencies in fraud investigations
• To protect our rights or the rights of other users

4.3 International Data Transfers

Some service providers may be located outside Bangladesh. In such cases, we ensure they follow equivalent data protection standards and that your information remains secure.

Cookies and Tracking

The bdtil website uses cookies and similar technologies to improve the user experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Essential for the core functions of the platform — login sessions, security tokens
• Functional Cookies: Used to remember your preferences and settings
• Analytics Cookies: Help analyze site traffic and usage
• Marketing Cookies: Used to display relevant ads based on your preferences

5.2 Cookie Controls

You can disable or delete cookies from your browser settings. However, please note that disabling essential cookies may cause some platform features to not work properly. Cookie data collected under our bdtil privacy policy is not sold to third parties.

5.3 Local Storage and Session Storage

In addition to cookies, we may use browser local storage — for example, to save game preferences or language settings. This information remains only on your device and is not sent to our servers.

User Rights

bdtil believes you should have full control over your data. To that end, we ensure the following rights.

6.1 Right to Access Information

You can request a list of information we have collected about you at any time. We will provide that information within a reasonable time.

6.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you can request a correction. This can be done through customer support or directly from your account settings.

6.3 Right to Delete Information

In certain circumstances, you can request that your information be deleted. However, some information may need to be retained for the necessary period in cases of legal obligation, fraud investigation, or unresolved transactions.

6.4 Withdrawing Marketing Communication

You can stop receiving marketing emails or messages at any time — contact us at [email protected] or use the unsubscribe link.

6.5 Right to File a Complaint

If you believe we have not handled your information properly, you can file a complaint with the relevant data protection authority. However, we ask that you contact us directly first — we are able to resolve most issues quickly.

Protection of Minors

The bdtil platform is for users aged 21 and above only. We do not knowingly collect information from minors. If we learn that a minor is using our services, that account will be immediately closed and all associated information will be deleted.

Identity documents must be submitted for age verification at the time of registration. If a parent or guardian suspects their child is using our platform, please contact us — we will take the necessary steps promptly.

Payment Information Security

Protecting financial information is our top priority. We support Bangladesh's popular payment methods — bKash, Nagad, Rocket, and bank transfer.

8.1 Payment Information Storage

• Card numbers or mobile banking PINs are not stored on our servers
• After a transaction is completed, communication goes directly to the payment processing service provider's portal
• Only the transaction reference number and amount are kept in our records
• Financial data is kept secure using PCI DSS compliant technology

8.2 Transaction Timeframes

For deposits and withdrawals, a minimum deposit of ৳500 and a minimum withdrawal of ৳1,000 apply. Withdrawals are generally completed within 15 minutes to 2 hours. If a suspicious transaction is detected, an additional verification process may be initiated.

Changes to the Policy

bdtil reserves the right to update this privacy policy at any time. For significant changes, we will:

• Send a notification of the changes to your registered email
• Clearly display the date of changes on the website
• Where applicable, provide the opportunity to consent to the new terms

If you continue to use the platform after the changes, you will be considered to have consented to the updated privacy policy. The date of the latest update will always be displayed at the top of this page.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our dedicated privacy team is always ready to respond to your requests.

To make a formal data protection request, please write "Privacy Request" in the subject line of your email. We will take the necessary steps after verifying your identity.